Refund & Cancellation Policy

Before we start

Your invitation link is published the moment payment succeeds, so there is no cancellation window for the link itself.

When we refund in full

You were charged twice for the same invitation.

Your invitation does not work on a normal, up-to-date phone browser and we cannot fix it within 48 hours of you telling us.

Request within 7 days of payment. Refunds go back to the original payment method through Dodo Payments and usually arrive within 5–10 working days.

When we don't

Change of mind after the link is live, a wedding being postponed or cancelled, or dissatisfaction with a template you previewed before paying. In these cases we will happily help you edit the invitation instead.

How to ask

Message us on WhatsApp or email [email] with your invitation link.